Student support
Questions about signup, workspace access, uploads, credits, exports, or account issues.
Loading Mindgrads
Preparing the academic workspace.
Preparing the academic workspace.
Contact
Send product questions, billing issues, security requests, or school and team licensing details. The launch contact flow stays simple and email-based.
Contact routes
Keep your message specific and include the account email for support requests. Mindgrads is operated by NEXAPHAZE LTD.
We aim to respond within one working day. Include your account email if the request is about workspace access.
Mindgrads is a trading name operated by NEXAPHAZE LTD. Messages sent through this form are processed for support, legal, billing, security, or sales follow-up in line with the Privacy Policy.
Questions about signup, workspace access, uploads, credits, exports, or account issues.
Procurement, cohort licensing, launch planning, governance, and multi-seat rollout.
Production readiness, privacy, file handling, AI usage, and operational questions.
Terms, privacy requests, data protection, billing disputes, and formal notices for the operator.
Messages are sent to the Mindgrads support queue. We never publish your email address. See the Privacy Policy for how contact requests are handled.
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Trust and control
Mindgrads helps you work faster with your own sources. You stay in control of structure, citations, and final edits.
References are designed to come from sources you add and confirm, with metadata under your review.
Similarity preview compares your draft to your uploaded sources only, not institutional originality databases.
Brief analysis and drafting use your brief and project library as context.
You approve structure, edit every section, and choose when to run assisted actions.
Files are served through first-party routes with upload validation and protected student access.
Start your workspace
Mindgrads analyses your brief and sources, then helps you outline, work with source context, manage citations, review uploaded-source similarity, and export.