Student support
Questions about signup, workspace access, uploads, credits, exports, or account issues.
Contact
Talk to Mindgrads about your account, billing, or workspace.
Send product questions, billing issues, or security requests. The contact flow stays simple and email-based.
Contact routes
Send the right details to the right place
Keep your message specific and include the account email for support requests. Mindgrads is operated by NEXAPHAZE LTD.
We aim to respond within one working day. Include your account email if the request is about workspace access.
- Billing: billing@mindgrads.com
- Privacy & data: privacy@mindgrads.com
- Security reports: security@mindgrads.com
- Legal notices: legal@mindgrads.com
Mindgrads is a trading name operated by NEXAPHAZE LTD. Messages sent through this form are processed for support, legal, billing, security, or sales follow-up in line with the Privacy Policy.
Security and trust
Production readiness, privacy, file handling, AI usage, and operational questions.
Legal notices
Terms, privacy requests, data protection, billing disputes, and formal notices for the operator.
Message
Send a message
Messages are sent to the Mindgrads support queue. We never publish your email address. See the Privacy Policy for how contact requests are handled.
Explore more
Related resources
Ready workspace
Start with the brief. Leave with a review-ready workflow.
Mindgrads keeps planning, source context, writing support, review, and export in one visible path.
PlanWriteReviewExport